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Always Dry Shipping and Return Policy

SHIPPING POLICY

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm ET.

Carriers

We use the following carriers to deliver our orders:

USPS

UPS

FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the order when everything is in stock.

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email sales@alwaysdry.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Always Dry, LLC.

Returns Department Tracking #

3029 Lehigh St.

Allentown, PA 18103

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. Merchandise that has been used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your items have not been opened, you may exchange for a different product; note that addtional charges or refund my apply. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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